Fire & Emergency New Zealand

About evacuation schemes

Update 21 February 2023

Fire and Emergency postponed the release of its new and improved Evacuation Schemes application in the event of cyclone Gabrielle.

We are now working on an alternative date to implement the changeover and will provide an update once confirmed.

In the meantime, please continue fulfilling your obligations in preparing your schemes for submission, or maintaining and reporting scheme maintenance as usual.

If you have any questions, please do not hesitate to get in touch with our team at

Here’s a reminder about what will happen with the new system, and what you can do to prepare.

The changeover in a nutshell 

The new software will deliver a host of benefits, including more accurate Evacuation Scheme processing, a more stable and intuitive platform and easier navigation through your Schemes.  

What you need to do 

Approved Schemes – you don’t need to do anything 

We’ll bring them across for you.  

Schemes submitted but not yet approved –  you don’t need to do anything   

Your submitted scheme will be carried across to the new system. Your supporting documents will also follow you into the new system, if you have them, however your templates will not - we recommend you keep a saved copy of your templates on your local computer.  

Schemes in draft and not yet submitted – action may be required  

Some in-draft, unsubmitted schemes will be migrated to the new system, if they have been worked on in the 30 working days prior to 10th February.  Any schemes that have not been worked on in those 30 working days will be considered inactive and will therefore not be taken across to the new system.  In such cases a fresh application will need to be created in the new system, so we encourage you to work on your new Scheme applications now.  

What to expect 

We’re confident you’ll find it easy to adapt to the new system. If you’ve used our system before, the process will stay the same, as will your login, using RealMe as you have always done. Getting into the system might look a bit different, as you’ll enter through our revamped Online Services page, and you’ll be asked for a few basic details so that we can establish a profile for you. Please note you will only need to do so the first time you log in.  

We’re excited to be bringing our new system to you as we believe it’s going to make the entire Evacuation Scheme process so much easier for you. The new look and feel is not only pleasing to the eye; it provides a smoother journey through the Scheme application process. 


If you have any questions, please do not hesitate to get in touch with our team at