Fire & Emergency New Zealand

Home phone technology and calling 111

Home phone technology and calling 111

Can you call 111 in a power cut?

If the power goes out and there is an emergency, will you or your loved ones be able to contact 111? Most modern home phones require power to work. It’s important that you know what technology your home phone uses and that you also check your family and friends understand this and are prepared.

The new Commerce 111 Contact Code is to ensure that vulnerable consumers, or persons on their behalf, have reasonable access to an appropriate means of contacting the 111 emergency service in the event of a power failure.

You can find out more on the Commerce Commission’s website.