Advisor Information Requests

Fire and Emergency New Zealand

Advisor Information Requests

Advisor Information Requests 

  • Utilise your skills to develop high quality responses to information requests 
  • Fire and Emergency is a unique and passionate organisation that protects and preserves lives, property and the environment 
  • Great central location and flexible working. 

About us  

Fire and Emergency New Zealand was set up under new legislation in July 2017, combining 40 urban and rural fire services and 14,000 people. We became one national emergency management organisation to keep New Zealanders, their property and our unique environment safe.  

Our firefighters educate communities to build their resilience by helping them prepare for, respond to and recover well from emergencies. 

We respond to a wide variety of emergencies including motor vehicle accidents, medical emergencies, dealing with hazardous substances, severe weather events and natural disasters. We work to reduce risk to make our communities safer, through fire safety campaigns, research, and by providing advice on the Building Code. 

Our people 

Nothing is more important to us than our people – he waka eke noa.  

We are building a workplace that is safe, respectful and inclusive for all our people. It is fundamental to our purpose and consistent with our values. We activity embrace and value diversity and welcome people from all backgrounds. This helps all people at Fire and Emergency to grow, develop and be their best by providing them with a positive experience throughout their time with us.  

About the role 

In this role you will be responsible for developing high quality responses to requests for information across a variety of topics.  Fire and Emergency is a large, operationally focussed organisation that receives around 3,000 requests for information each year.  To succeed in this position, you will need to develop good working relationships with subject matter experts, apply your problem solving and analytical skills, and demonstrate high quality writing skills. 

In return you will have the opportunity to help shape our new team and work in a supportive environment that will provide you opportunities for learning and growth. 

Key Accountabilities and Deliverables 

  • Developing high quality responses to requests for information. 
  • Working to statutory timeframes.  
  • Working in partnership with managers and SMEs to ensure that information requests are produced accurately and efficiently.  
  • Escalating any issues identified that create risk to the organisation.  
  • Building effective relationships and credibility with operational experts and other subject matter experts within Fire and Emergency New Zealand.  
  • Working effectively with other members of the Office of the Chief Executive branch to ensure that the work is integrated and coordinated.  
  • Championing the principles of the Official Information Act and Privacy Act.  
  • Providing advice, support and solutions to others in the team, including the Senior Advisor and Manager. 
  • Any other duties consistent with the position as may be required by the manager. 

As this is a permanent position the following benefits will apply  

  • Matched KiwiSaver contributions up to 6%. 
  • Comprehensive Wellness Policy 
  • National Headquarters social club. 
  • Life insurance  

About you 

We are looking for advisors who 

  • enjoy working across a variety of topics 
  • are problem solvers and able to identify and communicate potential issues and risks 
    enjoy working in a high performing team 
  • are keen learners interested in growing and developing their expertise 
  • can build effective relationships and credibility with others in the organisation, and 
  • can work to statutory timeframes. 

Salary range for this role is $72,853-$80,947

For more information about this role please email  

How to apply 

If this sounds like you, make sure you carefully consider the position description here, so your CV sets out your relevant experience.  

You will receive a notification advising we have received your application.   

Applications will close Monday 2nd August 2021