Business Solutions Analyst

Fire and Emergency New Zealand

Business Solutions Analyst

Fire and Emergency touches the lives of every New Zealander, and we are New Zealand’s most trusted public-sector agency. We have an exciting opportunity for and experienced Business Solutions Analyst to join our ICT Portfolio Delivery Team.

About us

Fire and Emergency New Zealand is a Crown Entity established on 1 July 2017.  Our vision is to build stronger communities and protect what matters most to the people within them. Our unified organisation provides a fire and emergency service that delivers for communities, and the firefighters who serve them, now and in the future.

As New Zealand’s most trusted public-sector agency we work to embed our values.

  • We Do the Right Thing – Kia Tika
  • We Serve and Support – Manaakitanga
  • We Are Better Together – Whanaungatanga
  • We Strive to Improve – Auahatanga 

About the role

Our Business Solutions Analysts will be required to work closely with the business and requires you to:

  • Be process driven and to fully understand the current and future business process state.
  • Effectively document business requirements, artefacts and quality assurance processes to ensure best practice analysis is employed, risks are managed, scope is maintained and provide assurance that all impacts of change are articulated
  • Support the development of business cases.
  • Evaluate new activities including projects, products, services or systems, to ensure adequate consideration of risk impact.
  • Translate and embed new improvement initiatives into the operations of the team, ensuring that they are fit for purpose, sustainable, and meet the businesses needs
  • Maintain a balance between the long-term ("big picture") and short-term implications of individual decisions, successfully resolving conflicting requirements as they occur
  • Assess, manage, report and monitor risks according to the Fire and Emergency risk management framework
  • Complete approved design, blueprint, impact assessments, and process documentation as outlined by the appropriate ICT Project Manager(s)
  • Contribute to building a repository of information on current state, and design documentation including high-level Design, Detailed design, business process maps, business requirements documents standard operating procedures, forms, templates, letters and other tools as required
  • Maintain effective document records including change management and control
  • Contribute to the planning activity across the programme by providing informed analysis of likely impact, process, procedure and effort required to complete business analysis
  • Deliver analysis with a high level of consideration of the stakeholder impacts and ensure analysis is focused on delivery of the benefits and outcomes as detailed in the Business Cases
  • Liaise closely across all the ICT Teams to ensure that the people, process, policy and technology impacts are understood and design and solutions are integrated

Other key success enablers include:

  • Proven strong background in providing resolution to business problems and opportunities
  • Capable in working autonomously
  • Able to build proactive and positive relationships with business stakeholders/users and other ICT Teams
  • Understand Investment Logic Mapping and Benefits Framework

This is a one- year fixed term contract, the salary range for this role is $110,000 – $117,720 per annum.

If you’re looking for a chance to put your extensive skill set to use in an organisation dedicated to helping our communities, then we want to hear from you.

How to apply

You can download the position description here, and can apply for the role by sending three documents, (the application form, (found here) your current curriculum vitae, and cover letter) to

You will receive an email response to confirm we have received your application.

Applications close: Wednesday 23 September 2020.

If you are interested in this position, please apply directly as we are not accepting applications from recruitment agencies for this vacancy.