Compliance & Enforcement Manager

Fire and Emergency New Zealand

Compliance & Enforcement Manager

Build the new Compliance and Enforcement function for Fire and Emergency NZ, leading the team to develop and deliver a new compliance and enforcement framework that supports risk reduction across our communities.

About Fire and Emergency New Zealand

For more than 150 years, fire service organisations have been at the heart of New Zealand communities.

Our vision is to build stronger communities and protect what matters most to the people within them.

Our 14,000 personnel are based across New Zealand. We work closely with the public to reduce risk, improve readiness, respond to emergencies and help communities to recover from disaster.

Our organisation is made up of career firefighters, volunteers and people in operational support roles. The work we do is critically important and maintaining public trust and confidence is vital to the performance of our responsibilities.

We’re building a modern emergency management organisation with the structure, resources and skills to protect life, property and New Zealand’s unique environment. We’re now recruiting experienced people for key positions to join the organisation’s move towards a truly unified organisation.

About the Branch

The Compliance and Enforcement Manager is a Leadership position within the new National Risk Reduction Directorate. The National Risk Reduction Directorate takes a comprehensive risk-reduction view across the entire urban and rural landscape, reducing risk to make our communities safer. It is responsible for the implementation of the Fire and Emergency Risk Reduction Strategy and leads the design, development and implementation of risk-reduction policies and frameworks across both the built and natural environments.

The Directorate is also accountable for the specialist risk-reduction functions including fire engineering, fire investigations and compliance and enforcement. Working at an inter-agency level to effect legislative change enables the Directorate on behalf of FENZ to contribute to wider risk-reduction regulatory change across government.

About the role

The Compliance and Enforcement Manager leads and manages a team responsible for the design and delivery of a compliance and enforcement framework, system and tools. The position holds prime leadership accountability for all aspects of compliance and enforcement activities across the risk reduction function. This includes effective leadership of the Compliance and Enforcement team, the robust management of resources, the development, implementation and monitoring of work programmes and the development and maintenance of relationships with key partners and stakeholders in a way that provides information and intelligence that can be used to ensure that service and support needs can be met.

To be successful in this role, you will:

  • Lead and manage the provision of a range of risk reduction processing, information and advisory services to sector partners and the general public in order to provide a timely, quality, efficient service which meets organisational performance standards and measures. 
  • Show an understanding of the NZ government regulatory philosophy and provide some examples of experience leading a public facing team.
  • Show an understanding of our sector partners and the challenges we will likely face as we implement our regulatory powers.
  • Demonstrate the ability to give advice on risk reduction and safety when you are also the regulator – how you balance these two potentially competing positions.
  • Ensure a strong two-way connection between Compliance and Enforcement and the Regions, to ensure the development of national frameworks and strategies is informed by community risks, and to enable effective and timely implementation/delivery of that framework and strategy.
  • Have previously led a national team that has successfully implemented a significant change in business process, delivered through front line teams.
  • Be able to explain how and why compliance is an important part of risk reduction.
  • Demonstrate experience in developing and implementing a new function or way of working across widely dispersed teams.
  • Work closely with and provide expertise to cross-agency legislative and regulatory development and reform groups, to achieve government outcomes.
  • Show a deep understanding of the machinery of government, and how we work with our regulatory partners, with examples of when you have done this to determine a position and approach, and then implemented this.
  • Demonstrate an understanding of operational intelligence, and show how you use this to understand where or how we need to influence and partner to create change.
  • Have previous experience developing and implementing compliance frameworks, systems and processes.
  • Be willing and able to take a hands-on role, as this is a new function for Fire and Emergency which needs to be established and developed.
  • Have previous experience building regulatory capability and understanding in an operational environment.
  • Have a strong understanding of New Zealand legislative and regulatory frameworks, and intent.
  • Lead and communicate in a clear, persuasive and impactful way; tailoring your approach so it is fit for purpose and progresses the organisation’s outcomes.
  • Think critically and broadly; displaying curiosity and flexibility in analysing ideas and information, and seeking and valuing the input of others, to ultimately make timely and fit for purpose decisions.
  • Inspire your team and the people you work with; adapting your leadership approach so it is consistently fit for purpose.


A great opportunity for an experienced regulatory specialist and people manager to build a new compliance and enforcement team and function for Fire and Emergency, establishing this important component of the new Risk Reduction Directorate.

Interested in applying?

Please note for shortlisting purposes, you will need to provide a cover letter and resume (CV) as part of your application.  You may also be asked to complete some questions about your experience.

If invited to interview, you will be asked to deliver a short (10 minute) presentation on the topic:

“Outline a plan for the first 90 days in this position. What are the 2-3 key outcomes you would focus on delivering within this timeframe, and how would you plan to achieve this?”

For more information about this position please download a copy of the position description and click below to apply online.

For any further queries, please email us direct at

Applications close 12pm Monday 29 June 2020.