Coordinator, Research Team (known as Te Ao Mārama ) .5 FTE, Permanent

Fire and Emergency New Zealand

Coordinator, Research Team (known as Te Ao Mārama ) .5 FTE, Permanent

Our integrated approach to knowledge and information enables our people to innovate and make informed decisions.

About Us

Fire and Emergency New Zealand was set up under new legislation in July 2017, combining 40 urban and rural fire services and 14,000 people. We became one national emergency management organisation to keep New Zealanders, their property and our unique environment safe.

We respond to structure and vegetation fires. And while the core role of firefighters is to put out fires, it is much more than that.

We rescue people involved in transport accidents or other incidents, urban search and rescue, deal with dangerous substances, weather events and natural disasters.

Our firefighters educate communities to prepare for emergencies, prevent and mitigate them, and teach them how to recover more quickly when they do happen.

We also assist other agencies in the response to medical emergencies, maritime incidents and vehicle accidents.

Nothing is more important to us than our people – he waka eke noa.

We Do the Right Thing – Kia Tika

We Serve and Support – Manaakitanga

We Are Better Together – Whanaungatanga

We Strive to Improve - Auahatanga

About the Role

The Te Ao Mārama team is responsible for supporting the business use information, evidence and insights in a proactive manner, helping the business understand their knowledge needs and providing access to information and insights to support these knowledge needs. Our integrated approach to knowledge and information enables our people to innovate and make informed decisions.

Coordinator Te Ao Mārama provides coordination support to the Te Ao Mārama knowledge functions and facilitates timely access to relevant reliable published and semi-published information proactively or on request to improve decision making to support the strategic and operational business needs of Fire and Emergency New Zealand.

Fire and Emergency New Zealand promotes and supports a learning culture that recognises the value of acquiring, applying and sharing new knowledge. The Coordinator provides support to the Te Ao Mārama team to help Fire and Emergency New Zealand be an intelligence-led evidence-based organisation. The role will report to the Manager Te Ao Mārama.

About You

You will be looking for a part-time permanent position of 20 hours per week, .5 FTE.  The role will remain as part-time and we are not anticipating that it will grow into a full-time opportunity.   The responsibilities of the role are

Supporting personnel by actioning requests to use and search the Fire and Emergency New Zealand library resources collection to find the information they need.

Promotion and user education of library services

Action requests for information from the Fire and Emergency New Zealand library’s resources collection and data bases including requests from the National Emergency Management Agency.

Maintaining library collection and serials including Indexing, subscriptions, cataloguing and archiving.

Facilitation of access to other external sources including through interlibrary loan

Development and maintenance of relationships with publisher and other service providers (i.e. library management system provider)

Development, promotion and maintenance of online knowledge guides on agreed areas of interest to key user groups

Manage and monitor use of online knowledge guides, and proactively identify opportunities for improvement of knowledge dissemination

Maintenance, monitoring and reporting on the library budget

Any other duties consistent with the position as may be required by the Manager Te Ao Mārama

Qualifications, Attributes and Experience

  • Administrative or library services or experience in library or knowledge service coordination roles
  • Demonstrated ability to convey information and ideas clearly and accurately, in a way that meets the needs of the audience.
  • Ability to build and maintain credible relationships with key user groups
  • Presentation and communication skills commensurate with the need to interact, persuade and influence a broad range of people both 1:1 and in group settings – including delivery in workshops
  • Good written and verbal communications skills
  • Excellent customer service ethos
  • Has a detailed knowledge of systems for filing and retrieval of information
  • Competence with Microsoft tools; Outlook, Excel, Word, and databases
  • Ability to work with Information databases and retrieval systems
  • Familiarity with an electronic invoice processing system
  • Computer literacy and technology awareness including use of the organisation’s social media
  • It would be desirable for you to have experience with KOHA Library Management System

If you think you have what it takes to join us on our journey, we would love to hear from you.

The full-time equivalent salary range for this role is $57,066 to $63,406 and this will be pro-rata

Benefits in this permanent role are

  • As this is a permanent position the following benefits will apply 
  • Matched KiwiSaver contributions up to 6%.
  • Wellness Policy – Unlimited personal sick leave (fair use policy applies).
  • National Headquarters social club.
  • Additional long service leave provisions from five years.
  • Life insurance

If you need further information about the opportunity, please email

Interested in applying?

For more information about this position please download a copy of the position description here and apply.

Applications close Thursday15th April 2021