Manager, Strategic Communications

Fire and Emergency New Zealand

Manager, Strategic Communications

Leadership role in a high-performing Communications and Engagement Team.

About us

Fire and Emergency New Zealand was set up under new legislation in July 2017, combining 40 urban and rural fire services and 14,000 people. We became one national emergency management organisation to keep New Zealanders, their property and our unique environment safe.
Our firefighters educate communities to build their resilience by helping them prepare for, respond to and recover well from emergencies.
We respond to a wide variety of emergencies including motor vehicle accidents, medical emergencies, dealing with hazardous substances, severe weather events and natural disasters. We work to reduce risk to make our communities safer, through fire safety campaigns, research, and by providing advice on the Building Code.

Our people

Nothing is more important to us than our people – he waka eke noa.
We are building a workplace that is safe, respectful and inclusive for all our people. It is fundamental to our purpose and consistent with our values. We activity embrace and value diversity and welcome people from all backgrounds. This helps all people at Fire and Emergency to grow, develop and be their best by providing them with a positive experience throughout their time with us.

About the role

We are looking for a Manager, Strategic Communications. This is an influential and varied role. We need someone with a track record of delivering excellent internal, corporate and change communications outcomes. You will be responsible for managing all internal channels, providing excellent strategic communications support to our leadership teams, managing the provision of communications support across the business and leading and developing a high-performing team of around six.

You’ll be part of the Communications and Engagement Directorate leadership team and will have the opportunity to create and influence communications activities right across Fire and Emergency.

This is a fast-paced role, and you’ll need to have excellent management and influencing skills, as well as strong attention to detail.

This role is responsible for:

• Leading, coaching and supporting a team of communications professionals to advise, plan and deliver strategic and tactical communications activity.

• Providing internal and corporate communications expertise to the organisation, working collaboratively across the team and wider Directorate.

• Managing all internal communications channels, including ensuring appropriate metrics and measurement is in place.

• Managing corporate communications initiatives, including communications input and planning for corporate documents, corporate events and announcements.

• Developing effective relationships with senior and operational leaders across Fire and Emergency in order to be in a position to advise, influence and lead.

• Using data and insight to drive decision making, ensuring all channels are benchmarked, evaluated and measured and improvement opportunities are identified and implemented.

About You – You will be someone with:

• A relevant Tertiary qualification in communications or related field.

• Significant experience in internal communications, change communications or internal channels management.

• Experience leading a high performing team.

• A strong risk radar and issues or crisis management experience.

• Significant experience in managing multiple priorities, including excellent workflow planning and management skills.

For more information about this role please email

How to apply

If this sounds like you, make sure you carefully consider the position description here, so your CV sets out your relevant experience.

You will receive a notification advising we have received your application. 

Applications will close 17 May 2021