Principal Advisor Official Correspondence FTC 12 months

Fire and Emergency New Zealand

Principal Advisor Official Correspondence FTC 12 months

Join a supportive and passionate agency, working in a great central location, that protects and preserves lives, property and the environment.

Principal Advisor Official Correspondence

If you have exceptional critical thinking and drafting skills, come join Fire and Emergency in this specialised Principal Advisor role working in our newly established Office Correspondence process for a Fixed Term of 12 months.

About us

Fire and Emergency New Zealand was set up under new legislation in July 2017, combining 40 urban and rural fire services and 14,000 people. We became one national emergency management organisation keeping New Zealanders, their property and our unique environment safe.

Our firefighters educate communities to build their resilience by helping them prepare for, respond to and recover well from emergencies. We respond to a wide variety of emergencies including motor vehicle accidents, medical emergencies, dealing with hazardous substances, severe weather events and natural disasters. We work to reduce risk to make our communities safer, through fire safety campaigns, research, and by providing advice on the Building Code.

Our People

Nothing is more important to us than our people – he waka eke noa.

We are continuing to build a workplace that is safe, respectful and inclusive for all our people. This is fundamental to our purpose and consistent with our values. We actively embrace and value diversity and welcome people from all backgrounds. This helps all people at Fire and Emergency to grow, develop and be their best by providing them with a positive experience throughout their time with us.

About the role

The Principal Advisor, Official Correspondence will manage official correspondence regarding matters that impact our relationship with our Partnership Agencies. This includes topics that are the subject of traditional media, social media and direct correspondence from our key external stakeholders.   

The Principal Advisor, Official Correspondence is responsible for the process management of, and drafting responses for, official correspondence, ensuring the organisation provides accurate, timely and fit-for-purpose responses.

The Principal Advisor, Official Correspondence reports to the Chief Legal Advisor, and works closely with other managers including the Manger OIA, to ensure cross branch coordination of responses to official correspondence and ensure that the appropriate senior managers contribute to the process.  There will be people management of 1 role, the Coordinator, Official Correspondence.

Key accountabilities & deliverables

The job holder is responsible for delivering results in the following areas:

  • Overall oversight of significant Official Correspondence, including requests and responses, and media articles.
  • Managing the Official Correspondence process used to generate responses.
    Management oversight of the Official Correspondence Coordinator role in OCE (0.5 FTE)
  • Working closely with the Chief Legal Advisor, senior management and the Manager OIA to ensure Fire and Emergency is in the best position to provide timely, accurate and fit-for-purpose responses to Official Correspondence.
  • Identifying and commissioning internal Subject Matter Experts to assist in providing information to prepare responses, and in some cases to prepare draft responses.
  • Drafting of responses to Official Correspondence.
  • Managing any required regular meetings to monitor Official Correspondence. 
  • Contributing as an expert advisor to National Managers and Deputy Chief Executives
  • Establishing credibility as a respected trusted advisor in your areas of expertise across the business
  • Building and maintaining effective and constructive relationships with all workforce representative groups.
  • Assisting to develop the capability of Fire and Emergency to manage complex responses to Official Correspondence.
  • Developing papers and reports that are expertly and concisely drafted to the required level
  • Contributing to the development of Fire and Emergency policies and processes where required
  • Supporting the branch of the Office of the Chief Executive for any reporting and business planning in relevant areas.
  • Any other duties consistent with the position as may be required by the manager.

About you

To succeed in this role, you have the following skills/attributes:


  • Relevant tertiary education in relevant field requiring a high level of research, analytical and/or evaluative skills
  • Expert technical writing skills
  • Broad public sector experience working with senior managers
  • Understanding of, and practical experience in, relationship management with external stakeholders, including unions
  • Demonstrated ability to provide strategic advice at an executive level
  • Experienced contributing to the management of significant pieces of work within timeframes to a high standard
  • Strong influencing skills
  • Experience applying critical thinking and sound judgement to the development of options and provision of advice
  • Strong planning and organisational skills, including the ability to prioritise and deliver within a complex work environment with competing priorities.

For more information about this role please email

How to apply

If this sounds like you, make sure you carefully consider the position description here, so your CV sets out your relevant experience.

You will receive a notification advising we have received your application. 

Applications will close Monday, 21 June 2021