Senior Advisor Communications & Engagement Fixed Term 14 months

Fire and Emergency New Zealand

Senior Advisor Communications & Engagement Fixed Term 14 months

Unique Industry | Central Location | Supportive and Interesting Environment

About us

Fire and Emergency New Zealand was set up under new legislation in July 2017, combining 40 urban and rural fire services and 14,000 people. We became one national emergency management organisation to keep New Zealanders, their property and our unique environment safe.

Our firefighters educate communities to build their resilience by helping them prepare for, respond to and recover well from emergencies.

We respond to a wide variety of emergencies including motor vehicle accidents, medical emergencies, dealing with hazardous substances, severe weather events and natural disasters. We work to reduce risk to make our communities safer, through fire safety campaigns, research, and by providing advice on the Building Code.

Our people 

Nothing is more important to us than our people – he waka eke noa.

We are building a workplace that is safe, respectful and inclusive for all our people. It is fundamental to our purpose and consistent with our values. We activity embrace and value diversity and welcome people from all backgrounds. This helps all people at Fire and Emergency to grow, develop and be their best by providing them with a positive experience throughout their time with us.

About The Role

We are looking for a Senior Advisor, Communications and Engagement generalist who will be based in Wellington. This is a fixed-term role, reporting through to the National Communications and Engagement Directorate based in NHQ.

This is a generalist role that will have lead responsibility for advising, planning and implementing strategic and operational external and internal communications activity to help achieve Fire and Emergency New Zealand’s strategic objectives.

The Senior Advisor will provide dedicated support to prioritised projects within the People Branch. These projects may change, however initially, this position will support the Health Standards project and the Overlapping Duties of Persons Conducting a Business or Undertaking (PCBU) project.

The ideal candidate will be an experienced communications and engagement generalist, able to develop and implement effective communications and engagement plans for priority projects, including demonstrating an ability to work with internal stakeholder engagement, industrial relations and change management experts. They will need to be able to create appropriate content for a range of outputs and ensure that timely and accurate information is provided to others within the organisation and externally.

This is a critical role and one where the Senior Advisor will need to be able to manage multiple priorities, develop effective working relationships and identify potential reputational risks and associated solutions.

The role may be work as .6 of an FTE or above and is requried to be based in Wellington.  FENZ offer a flexible environment with opportunity to work from home for a portion of time.

About Health Standards

The Health Standards project is focussed on developing a system and set of standards that will ensure Fire and Emergency is managing the health and wellbeing of its people so they can be healthy and thrive. Its aim is to monitor the effect of risks Fire and Emergency's operational people are exposed to during the course of their work through health assessments and finding better ways to manage these identified risks. By doing this, we expect the project will support our people to continue working for longer in an operational capacity, retaining experienced firefighters. Lastly, the project intends to develop and eventually set a series of health standards as a benchmark to ensure that our people are able to safely carry out their role.

About Overlapping Duties of PCBU

This project is focussed on developing an approach to how Fire and Emergency consults, cooperates and coordinates on work to manage the risk of people we share similar activities and/or space with. The project aims to ensure Fire and Emergency knows who its key partners are, has suitable contractual relationships with them and ensures there are appropriate processes and systems in place to support contractor management. By doing this, the project will contribute to the management of critical risks and will go beyond simply managing the overlapping duties of PCBUs.

This project will support Fire and Emergency to meet its responsibilities under the Health and Safety at Work Act.

About you

The successful candidate will need to have:

  • Relevant tertiary qualification in communications or related field.
  • At least five years’ experience working in a senior communications or engagement role.
  • Experience working in a complex stakeholder environment, with a demonstrated ability to negotiate competing priorities and viewpoints.
  • Proven experience creating successfully implementing change communications strategies and plans
  • Experience creating content for a range of outputs, including corporate communications outputs, speeches, presentations and digital communications outputs
  • Strong digital literacy, including expertise in writing for the web and proven ability to content manage intranets and e-newsletter outputs
  • Demonstrated ability to manage competing priorities and deadlines.
  • Demonstrated experience developing and implementing communications and engagement plans.
  • Experience building close and trusted working relationships with senior executives with the ability to influence.
  • Proven ability to grasp complex concepts quickly and translate them into compelling communications.
  • Experience in a similar role in an operational delivery agency is highly desirable. 

How to apply

Please reveiw the JD and make an application here.  If you have any enquiries about the role please email

You will receive an email response to confirm we have received your application.

Applications will close Friday 7th May 2021