Senior Incident Management Specialist

Fire and Emergency New Zealand

Senior Incident Management Specialist

Central city location | Inclusive and engaged Team | Industry that protects and preserves lives, property and the environment

Join FENZ in this interesting and unique permanent role

About us

Fire and Emergency New Zealand was set up under new legislation in July 2017, combining 40 urban and rural fire services and 14,000 people. We became one national emergency management organisation to keep New Zealanders, their property and our unique environment safe.

Our firefighters educate communities to build their resilience by helping them prepare for, respond to and recover well from emergencies.

We respond to a wide variety of emergencies including motor vehicle accidents, medical emergencies, dealing with hazardous substances, severe weather events and natural disasters. We work to reduce risk to make our communities safer, through fire safety campaigns, research, and by providing advice on the Building Code.

Our people

Nothing is more important to us than our people – he waka eke noa.

We are building a workplace that is safe, respectful and inclusive for all our people. It is fundamental to our purpose and consistent with our values. We activity embrace and value diversity and welcome people from all backgrounds. This helps all people at Fire and Emergency to grow, develop and be their best by providing them with a positive experience throughout their time with us

About the role

The Senior Incident Management Specialist is collectively accountable for ensuring the development, implementation, maintenance and continuous improvement of operational response capability advisory functions for the organisation. The team has a collectively responsible for all aspects of operational response capability activities across the response capability functions to ensure that, national operational service and support needs are met.

The Senior Incident Management Specialist will be responsible for the design and development of Fire and Emergency’s unified incident management system for all operational incident management responses across the organisation and to support an All of Government incident management emergency response. This will include the development of the entire incident management framework and associated incident management manuals and guidelines.


The job holder is responsible for delivering results in the following areas:

  • Service Delivery
  • Continuous Improvement
  • Team Membership
  • Relationship Management

To succeed in this role, you will have:

  • Significant operational experience in Fire and Emergency (at SSO / DPRFO or above) or similar fire related organisation experience
  • Ability to interpret and apply relevant legislation, regulations and compliance requirements
  • Detailed understanding of New Zealand Emergency Management System or related Incident Management Systems (ICS)
  • Understanding of New Zealand’s domestic and international response capability including USAR and wildfire
  • Exceptional time management skills and the ability to manage multiple projects or pieces of work simultaneously
  • Ability to convey complex and technical information to a range of audiences and to credibly represent the organisation in a range of settings
  • Understanding of the statutory framework and the political, social and economic settings in which the organisation operations, including the machinery of government and policy making process
  • Ability to quick forge strong relationships with a broad range of people
  • Substantial computer literacy in Microsoft applications


  • A related tertiary qualification
  • Experience in writing policies, standard operational procedures and guidelines
  • Experience in Project Management methodology
  • Understanding of New Zealand’s National Security System
  • Experience in Standards interpretation and documentation


For more information about this role please email

How to apply

If this sounds like you, make sure you carefully consider the position description, so your CV sets out your relevant experience.

This is a permanent role with the following benefits

6% matched kiwisaver, life insurance including income protection, comprehensive wellness policy

Salary rage is $110,441-$122,712

You will receive a notification advising we have received your application.

Applications will close 18th October 2021