Senior Information Management Advisor – User Support

Fire and Emergency New Zealand

Senior Information Management Advisor – User Support

Exciting role within Fire and Emergency New Zealand, opportunity to utilise your knowledge within a supportive team and make a real difference to the business!


Fire and Emergency New Zealand is a Crown Entity established on 1 July 2017 under the Fire and Emergency New Zealand Act 2017. The role of our new organisation is to reduce unwanted fires, respond to structural and vegetation fires and other emergencies including motor vehicle crashes, medical emergencies, hazardous substance related incidents, natural disasters and support increased community resilience.

Our new, unified organisation provides a fire and emergency service that delivers for communities, and the firefighters who serve them, now and in the future.


We currently have an exciting opportunity for an experienced and energetic Senior Information Management Advisor – User Support to join our busy team. Reporting to the Knowledge and Information Manager, you’ll be responsible for helping Fire and Emergency and our people manage information effectively, in line with best practice. This role will lead the improvement information management skills, provide advice, guidance and training on information management, as well as supporting the systems, processes and standards behind our information management framework.

You’ll also play a key role in diagnosing information management strategy issues/opportunities, and developing initiatives and action plans to support and effect information management change.


The ideal applicant will have

  • Ability to deliver, or oversee the delivery of, information management training to all levels of the organisation
  • In-depth knowledge of the Public Records Act 2005 and sound knowledge of other legislation and government directives with information management requirements
  • Ability to develop initiatives to lift information management skills across Fire and Emergency NZ
  • Ability to apply sound judgement and take an approach that is appropriate given the situation, policies, guidelines and legal requirements.
  • Able to coach and mentor managers and other staff to enhance the overall capability in information management.
  • Demonstrated ability to convey information and ideas clearly and accurately in a way that meets the needs of the audience.
  • Inclusive and approachable working style, understands the value in consultation and bringing others alongside.

How to apply

If this sounds like you, please download an application form and position description. For more information about this role please email

Send completed application form along with supporting documents to Sam Rogers,


This role is a slight modification of the previously advertised role Senior Information Management Advisor – Education and Training.  Applicants for this role will be contacted to confirm their continued interest and if they wish to modify their application in some way.