Our 3-Step Escape Plan

  • First Escape Route
  • Second Escape Route
  • Meeting Place
Notes

Use this space to note any additional information about your escape plan, i.e. who will assist

Your checklist

  • Get low

    Smoke is poisonous and more deadly than flames.

    If you breathe smoke for more than a few breaths it can kill you.

  • Be fast

    A house fire can kill you in less than three minutes.

    Don't spend time trying to save possessions.

  • Close doors

    A closed door buys you time.

    It slows down the spread of fire, giving you more time to get to safety.

  • Get out - stay out!

    People have died by going back into a fire.

    Don't leave the meeting place to go back inside for any reason.

Call emergency services as soon as you are out and safe. Ask for FIRE.

Clearly state your address and let the operator know it anyone is still inside or has not made it to the safe meeting place.

Emergency call 111 Emergency text 111

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Other complaints services

Found in: Our commitments | Eke Taumata

External organisations offering services related to complaints Unions and Associations PSA NZPFU UFBA FECA FRFANZ RPA ICRA Dispute Resolution Scheme The Fire and Emergency Dispute Resolution Scheme (the Fire and Emergency Scheme) is available to help members of the public and volunteers resolve disputes with Fire and Emergency New Zealand.

Fire extinguishers

Found in: Home fire safety | Specialised safety devices

If you have a fire extinguisher in your home, you'll be better prepared to put out small fires before they become big ones.

Residents asked to avoid burning fires at beaches this summer

News and media|23 January 2024

Hawke’s Bay residents are being urged not to burn fires in the open, especially at beaches this summer.

Live House Burn returns to nation’s screens

News and media|14 August 2023

The controlled live house burn will show first-hand the dangers of incorrectly charging lithium-ion battery products, how fast fire can spread and the importance of escape plans and interconnected smoke alarms. The house involved has been earmarked for demolition by the owner and donated to Fire and Emergency for community education purposes.

Site blessing of new fire station at Lake Okareka

News and media|28 May 2019

Fire and Emergency New Zealand is investing in the safety of the Rotorua district with a new fire station to be built at Lake Okareka, 11km south-east of Rotorua.

Pukaki Downs Fire - 6.30pm 1 September 2020

News and media|1 September 2020

Firefighting efforts have continued today at the fire near Lake Pukaki which has been burning since 11.25am Sunday. 

Fireworks and sky lanterns ban revoked for Wellington region, Wairarapa moves to open fire season

News and media|7 May 2024

Fire and Emergency New Zealand is easing fire restrictions across the Wellington District.