Public consultation

Fire insurance transitional levy increase consultation

From 5 April – 2 May 2023 we held a public consultation on a proposal to increase the transitional levy that provides almost 100% of Fire and Emergency’s funding. We have proposed a 12.8% increase to the transitional levy component across all levied insurance policies for the 2024/25 and 2025/26 financial years, taking effect from 1 July 2024.

Public consultation about the proposed increase has ended and the Government is in the process of making decisions about it.

You can read more about the proposal in our consultation launch announcement here on our website: Public consultation on increasing transitional levy now underway.

We will update our website once Government decisions have been announced.

Fire Plans consultation 2024

Fire and Emergency’s consultation to review Fire Plans has now closed.

Disputes Resolution Scheme Consultation closed

Fire and Emergency’s consultation on the Dispute Resolution Scheme Rules ran from 12 December 2019 until 20 February 2020 and is now closed. Thank you to all those who made submissions and comments on the Scheme design and processes. Overall, there was general support for the proposed rules and process for the Scheme. For more information about the changes we made and the supporting rationale read the Summary of and response to submissions.

The Fire and Emergency New Zealand Dispute Resolution Scheme is now available and you can view the final Scheme Rules. The Scheme is administered by ICRA and provides members of the public and Fire and Emergency volunteers with an independent, transparent process for resolving a variety of disputes with Fire and Emergency.

If you have lodged a complaint with Fire and Emergency and are not happy with the outcome or believe it is taking too long for us to respond to your complaint, you can apply to use the Dispute Resolution Scheme.