Public consultation

Fire and Emergency New Zealand will, from time to time, consult with members of the public on aspects of its service provision. Links to open consultations will be found below.

Fire and Emergency’s Statutory Dispute Resolution Scheme

It is important that people within the communities we serve and the people who volunteer for Fire and Emergency have a right to dispute our actions or decisions, and an independent and transparent process that enables them to do so.

Fire and Emergency is developing a Dispute Resolution Scheme that will replace the one that has been in place on an interim basis since we were established in 2017.

This Scheme will be the way that volunteers and members of the public can raise disputes relating to Fire and Emergency’s services and processes.

Have your say

You can have your say through Citizen Space – our online survey. Please see the link below.

Before you answer the questions, you may be interested in reading an explanation about the proposed Rules. If you need to refer back to the documents while you’re making your submission, you’ll be able to access them in Citizen Space too.

Give us your views:

This is our preferred way to receive submissions. Alternatively, you can write to us at:

Fire and Emergency NZ
Level 12, 80 The Terrace
Wellington 6011

Attn: Dispute Resolution Scheme consultation submission

What’s been done so far

In April 2019 we consulted on some high level design elements on the proposed Scheme. The submissions helped us a lot with the next level of development, which is to produce a set of Rules for the Scheme which prescribe in more detail how the Scheme will operate.

Documents relating to the earlier (April 2019) consultation:

Where we are at now

We are now consulting on the proposed Rules. The Rules tell us the purpose of the Scheme, who can use it and why, how to apply, how the process would work, what the outcome could be, and how the Scheme will be administered. This is the second round of consultation for this Scheme.

Here’s where we are at in the process [PDF]




How your submission will be used

All submissions received by the closing date will be taken into consideration as we finalise the scheme rules, which we will then put to the Minister of Internal Affairs for consideration and approval.

Submissions may be subject to a request to Fire and Emergency under the Official Information Act 1982. Personal details can be withheld under this Act, including names and addresses. If you or your group do not want any information contained in your submission to be released, you need to make this clear in the submission and explain why. For example, you might want some information to remain confidential because it is commercially sensitive or personal. Fire and Emergency will take your views into account when responding to information requests.

The Privacy Act 1993 governs how Fire and Emergency collects, holds, uses and discloses personal information about submitters and their applications. Submitters have the right to access and correct personal information.

Past Consultations

Local Advisory Committee boundaries

Fire and Emergency NZ recently sought feedback on the proposed boundaries for Local Advisory Committees.

The LAC Boundaries Discussion Document provides more detailed information about what LACs are, what they will do, the boundary options considered and a recommendation that LAC boundaries match those of existing Civil Defence Emergency Management (CDEM) Groups: 16 in total across New Zealand. This will enable greater coordination among emergency services, and advice on local risk and needs. The document also poses six questions for submitters to consider.

Submissions closed at 5pm, Friday 18 May 2018.

Important information about making a submission

Your submission will become publicly available information, so please indicate clearly if your comments are commercially sensitive or if there is some other reason they should not be disclosed. Any request for non-disclosure will be considered in terms of the Official Information Act 1982. Read the Official Information Act 1982.


All upcoming local and central government consultation is listed here: