Our 3-Step Escape Plan

  • First Escape Route
  • Second Escape Route
  • Meeting Place
Notes

Use this space to note any additional information about your escape plan, i.e. who will assist

Your checklist

  • Get low

    Smoke is poisonous and more deadly than flames.

    If you breathe smoke for more than a few breaths it can kill you.

  • Be fast

    A house fire can kill you in less than three minutes.

    Don't spend time trying to save possessions.

  • Close doors

    A closed door buys you time.

    It slows down the spread of fire, giving you more time to get to safety.

  • Get out - stay out!

    People have died by going back into a fire.

    Don't leave the meeting place to go back inside for any reason.

Call emergency services as soon as you are out and safe. Ask for FIRE.

Clearly state your address and let the operator know it anyone is still inside or has not made it to the safe meeting place.

Emergency call 111 Emergency text 111

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Contact us

Find out how to contact Fire and Emergency New Zealand. Use one of our online contact forms for general enquiries, OIA requests and disputes or complaints.

Our communities and our workforce are changing

News and media|9 November 2023

By 2038, more than 50 percent of New Zealanders will be from non-European backgrounds and our communities will speak more than 200 languages.

About Us

In this section:

  • What we do
  • Our commitments and strategies
  • Key documents
  • Research and reports
  • Fire levy information
  • Regulatory compliance
  • Local advisory committees
  • Māori Advisory Rōpū
  • Public consultation
  • Responses to OIA requests
  • Contact us

Statement from Fire and Emergency Chief Executive Kerry Gregory

News and media|17 February 2023

It was with a heavy heart last night we received the news that our Muriwai firefighter Craig Stevens, who was rescued in the early hours of Tuesday morning from the Muriwai landslide, would no longer be with us.

Statement from Fire and Emergency Chief Executive - Muriwai Search and Rescue

News and media|15 February 2023

On Monday night, two of our firefighters were trapped in a collapsed house after a landslide at Muriwai.

Transparency Statement

Found in: About this website

Information gathering transparency statementThis statement sets out how Fire and Emergency New Zealand collects, safeguards and uses the information we need to support the work we are required to do under legislation to protect lives, property, land and the environment, and to meet our regulatory compliance obligations.

A big thanks to Fire and Emergency New Zealand’s nearly 12,000 volunteers

News and media|14 June 2024

"Volunteers are the backbone of New Zealand’s fire response, and every day we are grateful for their commitment, skill and professionalism," Fire and Emergency New Zealand Chief Executive Kerry Gregory says.