Our 3-Step Escape Plan

  • First Escape Route
  • Second Escape Route
  • Meeting Place
Notes

Use this space to note any additional information about your escape plan, i.e. who will assist

Your checklist

  • Get low

    Smoke is poisonous and more deadly than flames.

    If you breathe smoke for more than a few breaths it can kill you.

  • Be fast

    A house fire can kill you in less than three minutes.

    Don't spend time trying to save possessions.

  • Close doors

    A closed door buys you time.

    It slows down the spread of fire, giving you more time to get to safety.

  • Get out - stay out!

    People have died by going back into a fire.

    Don't leave the meeting place to go back inside for any reason.

Call emergency services as soon as you are out and safe. Ask for FIRE.

Clearly state your address and let the operator know it anyone is still inside or has not made it to the safe meeting place.

Emergency call 111 Emergency text 111

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Volunteer stories

Found in: Work or Volunteer for us | Volunteer for us

Information about 111 calls and the IVR system Appendix 2 part 2
PDF

Information Request (OIA)

Contact us

Find out how to contact Fire and Emergency New Zealand. Use one of our online contact forms for general enquiries, OIA requests and disputes or complaints.

Our story

Found in: About Us | What we do

Learn about the history of Fire and Emergency New Zealand, from the early days of localised fire services to the unified organisation that exists today.

Fire and Emergency levy for 2026-2029

Found in: About Us | Public consultation

FAIP Statistics 2012-2013
PDF

Heads Up 027 - Fire protection systems
PDF

Three separate fires have demonstrated the effectiveness of smoke alarms and sprinkler systems in differing circumstances.

Fire Investigation

Found in: Home fire safety | In the event of a fire

One of our fire investigators may attend to investigate the origin or cause of the fire.