Our 3-Step Escape Plan

  • First Escape Route
  • Second Escape Route
  • Meeting Place
Notes

Use this space to note any additional information about your escape plan, i.e. who will assist

Your checklist

  • Get low

    Smoke is poisonous and more deadly than flames.

    If you breathe smoke for more than a few breaths it can kill you.

  • Be fast

    A house fire can kill you in less than three minutes.

    Don't spend time trying to save possessions.

  • Close doors

    A closed door buys you time.

    It slows down the spread of fire, giving you more time to get to safety.

  • Get out - stay out!

    People have died by going back into a fire.

    Don't leave the meeting place to go back inside for any reason.

Call emergency services as soon as you are out and safe. Ask for FIRE.

Clearly state your address and let the operator know it anyone is still inside or has not made it to the safe meeting place.

Emergency call 111 Emergency text 111

Search results for Incident reports

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Lee Valley fire update #8

News and media|9 February 2024

Fire and Emergency New Zealand’s focus at the Lee Valley fire today is to complete the 1.2-kilometre containment line required around the perimeter of the fire.

Pukaki Downs and Tekapo vegetation fires update #6

News and media|21 September 2023

Fire and Emergency says it will escort people staying at Aoraki/Mt Cook out of the area this evening - if they want to leave.

Pegasus Beach Fire Update #3

News and media|3 November 2022

The fire which started at Pegasus Beach last night is still travelling fast in a southerly direction parallel to the beach, driven by the wind.

Lee Valley Fire Update #4

News and media|7 February 2024

Firefighting has paused overnight at Lee Valley, but heavy machinery operators will be working through the night to cut firebreaks.

OIA 10739 part 2 - Table of all incidents attended for 2022
PDF

OIA 10739 part 2

Developing a methodology for establishing a stronger line of sight between expenditure and outcomes - Report #125 (2012)
PDF

This report contains advice to help position the NZ Fire Commission to get more out of its investment in performance information.

Other complaints services

Found in: Our commitments | Eke Taumata

External organisations offering services related to complaints Unions and Associations PSA NZPFU UFBA FECA FRFANZ RPA ICRA Dispute Resolution Scheme The Fire and Emergency Dispute Resolution Scheme (the Fire and Emergency Scheme) is available to help members of the public and volunteers resolve disputes with Fire and Emergency New Zealand.