Our 3-Step Escape Plan

  • First Escape Route
  • Second Escape Route
  • Meeting Place

Use this space to note any additional information about your escape plan, i.e. who will assist

Your checklist
  • Get low

    Smoke is poisonous and more deadly than flames.

    If you breathe smoke for more than a few breaths it can kill you.

  • Be fast

    A house fire can kill you in less than three minutes.

    Don't spend time trying to save possessions.

  • Close doors

    A closed door buys you time.

    It slows down the spread of fire, giving you more time to get to safety.

  • Get out - stay out!

    People have died by going back into a fire.

    Don't leave the meeting place to go back inside for any reason.

Fire & Emergency New Zealand

Terms of Use

This site is provided and maintained by Fire and Emergency New Zealand.
By using or accessing this website, you agree to comply with and be bound by these terms of use.

Please note, that both the Copyright and Privacy pages also form part of our terms of use.

Limited licence

We grant you a limited licence in relation to the content of the website. This includes the images, text, screens and web pages. You may download it, display it on your computer, and view it on the terms set out in this document. 

No information contained on this website should be considered to be a substitute for professional advice. It is provided for general information only. 

Brand and images

Our emblems are protected by legislation and we have strict rules governing the use of our image and brand. You must not use any image of our personnel or property (including, without limitation, our staff, stations, trucks, uniforms, or emblems) without our express written permission.

You can request permission by contacting the: 

National Communications Manager
Fire and Emergency New Zealand Headquarters
PO Box 2133,


You are not allowed to do anything which alters the website, or interferes with or affects its working. This includes removing anything from it, adding anything to it, linking it to or from another website, and distributing any part of it to anyone else. 


If you would like to use the information available on our website in any other way you must obtain written permission.

Please view the Copyright page for more information. 


We own our trademarks and devices.

No permission is given for their reproduction or publication. You may request permission by contacting the:

National Communications Manager
Fire and Emergency New Zealand Headquarters
PO Box 2133,

Our privacy policy 

Any personal information that you provide to Fire and Emergency New Zealand is stored securely. At no time will your personal information be disclosed outside of Fire and Emergency NZ without your prior approval, except where authorised by law.

If you have any questions or concerns about how we collect, use or store your personal information please contact us. You have the right to access your personal information that we hold, and to ask us to correct it if you think it is wrong. 

Please read the full Privacy page for more detail.

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We do not promise you any of the following:

  • That you will have uninterrupted or error-free access to, and use of, our website.
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  • That the content of our website (including the images, text, hyperlinks, screens, and web pages) is accurate, complete, up to date, or suitable for a particular purpose. You must rely on your own judgement in relation to any matter of that type.
  • That the content or structure of our website will not change from time to time. 


Any links and references to other websites are provided for convenience and informational purposes only.

Fire and Emergency New Zealand has no control over the information available on websites we link to and linking does not represent an endorsement by us of those websites or any information they contain. We do not necessarily endorse any website or organisation which has links to this website. 

We are not affiliated with any person whose goods or services are linked to or from the website or any linked site. We do not sponsor, endorse or approve of any of those goods or services.

Exclusion of liability

To the maximum extent the law allows:

  • We exclude every warranty or condition of any kind that might otherwise apply in relation to the website, its content and its usability.
  • We are not liable, and each of our officers, employees and agents is not liable, for any liability, loss, damage or expense you incur or suffer that arises out of your use of (or reliance on) any of the content of the website or your inability to use it. This applies even if we have been informed that liability, loss, damage or expense will or may result.

Alteration to website content

We may alter any of the website content at any time. However, we are not under any duty to do so. 

Continuity of service

Fire and Emergency New Zealand makes no warranty or representation, express or implied, as to continuity of service and reserves the right to suspend, terminate or otherwise alter access to some or all of the site's services at any time and without notice.


If a clause or part of a clause in these terms of use can be read in a way that makes it illegal, unenforceable or invalid, but can also be read in a way that makes it legal, enforceable and valid, it must be read in the latter way.

If any clause or part of a clause is illegal, unenforceable or invalid, that clause or part is to be treated as removed from this document, but the rest of this document is not affected.

Variation of terms of use

We reserve the right to vary these terms from time to time. The latest terms will always be made freely available on www.fireandemergency.co.nz

Governing law

This document, and use of our website, is governed by the law of New Zealand.


The information contained on this site is for general information only. 

While every effort has been made to ensure the accuracy of this information, readers should contact Fire and Emergency New Zealand before acting on any such information.

No liability is assumed by Fire and Emergency New Zealand for any losses suffered directly or indirectly by any person relying on the information contained on this site. 


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