Our 3-Step Escape Plan

  • First Escape Route
  • Second Escape Route
  • Meeting Place

Use this space to note any additional information about your escape plan, i.e. who will assist

Your checklist
  • Get low

    Smoke is poisonous and more deadly than flames.

    If you breathe smoke for more than a few breaths it can kill you.

  • Be fast

    A house fire can kill you in less than three minutes.

    Don't spend time trying to save possessions.

  • Close doors

    A closed door buys you time.

    It slows down the spread of fire, giving you more time to get to safety.

  • Get out - stay out!

    People have died by going back into a fire.

    Don't leave the meeting place to go back inside for any reason.

Fire & Emergency New Zealand

General enquiries and questions

Please do not use this page to attempt to make contact about extreme weather events or emergencies. 

If you require assistance, please call 111. Otherwise, further information can be found from your local Civil Defence Emergency Group.

Contact details for those can be found here: Local civil defence groups » National Emergency Management Agency

National Headquarters contact details: Level 7, Spark Central
42 - 52 Willis Street
Wellington Central

  04 496 3600

  04 496 3700

Use this form if you wish to submit a general enquiry or question for topics such as:

  • General enquires
  • Recruitment/volunteering
  • Fire safety information
  • Fire permits and seasons
  • Evacuation schemes
  • Request for access to the site of an emergency
  • How we use plain language