Complaints

Name (required)

Email (required)

Phone

Provide a phone number if you’d prefer we contact you by phone

What is your complaint or dispute about? (required)

Please provide the identity (if known) of the Fire and Emergency NZ personnel involved.

Please provide the vehicle registration or street address (if known).

Please provide the website address (if known), and the identity/contact details of the author (if known).

Please describe your complaint (required)

On what day did the incident occur? (optional)

Approximately what time did the incident occur? (optional)

What action do you believe is required to resolve this complaint?

Upload a supporting document/image for this complaint (optional)

Upload (max 5 MB)

The information you provide when making a complaint will be kept as confidential as possible and will only be shared with those who need to know the information in order for your complaint to be properly addressed. This may include sharing information with the person you have complained about.

Your information won’t be shared without your knowledge. However, if there is a serious threat to your, or someone else’s, health or safety, the organisation may be required to take action without letting you know first.

If you have concerns or questions about how your information may be shared with others, please feel free to contact the Behaviour and Conduct Office to discuss.